Compatibility Guide

Most iOS devices, Android devices, and Mac computers purchased from 2014 onward are compatible.

  • Mac Computer (USB only)

    Must be running OSX 10.8+ and note that even if your Mac has Bluetooth, you must use USB for Mac computers

  • iOS Devices

    iPad 3+, iPad Air, iPad Pro, iPad Mini Air, iPhone 4s+. Not compatible with iPad 1 or 2, not recommended for iPad Mini (1st Generation)
    How can I tell what iPad model I have? (

  • Android Devices

    Android version 4.3 or newer and Bluetooth 4.0 LE. Check full compatibility using GSMArena’s “Search” feature at the top of the screen. After you search, look under “COMMS” for your device, and make sure it is v4.0 or newer

  • Not Compatible with Windows, Kindle Fire, or Chromebook

    Puzzlets games are not compatible with Windows, Chromebooks, Kindle Fire, or RCA Voyager devices

How the Puzzlets Play Tray Works

There’s a lot that goes into allowing the Play Tray to register commands, and accurately relay them to your connected device. Here’s a peek at what you’re getting inside of your Puzzlets Play Tray:

  • feature-a

    Bluetooth Enabled

    The Play Tray uses Bluetooth 4.0 LE (low energy) to connect wirelessly with compatible devices.

  • feature-b

    USB Connection

    The Play Tray has a Micro USB port which is used for charging the included battery and connecting to compatible devices.

  • feature-c

    Reset Switch & LED Indicator

    The Play Tray features a push-switch, which is accessible via a paperclip, and an LED light which flashes and changes color to indicate the status of the Play Tray.

  • feature-d

    Circuit Board

    The majority of the space in the Play Tray is taken-up by a large circuit board. The circuit board registers commands from the Puzzlet Tiles and relays them to the connected device.

  • feature-e

    Rechargeable Lithium Ion Battery

    The Lithium Ion battery in the Play Tray is rechargeable via the included USB cable, offers players 7-hours of continuous use, and will hold a charge for 3-months in standby mode.

The Puzzlets platform is compatible with many devices, either wirelessly through Bluetooth 4.0 LE or wired through the included USB 2.0 cable.

Have A Question About Puzzlets Technology?

Contact our customer support for assistance.